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Safeguarding
Our Commitment to Safeguard clients funds
We are an Electronic Money Institution (EMI), regulated by the FCA, and at the core of our service is the commitment to the security of your funds: our safeguarding obligation is strictly regulated and ensures that your funds are kept separate from our own business finances, meaning they are protected from our creditors. This is a crucial protective mechanism designed to ensure that in the unlikely event of our company’s failure, your funds remain secure and accessible. Client funds held with us are not covered by the FSCS (Financial Services Compensation Scheme) deposit guarantee. Instead, the law requires us to follow a 100% protective rule called Safeguarding, ensuring your funds are secure at all times.
To ensure the highest level of protection and liquidity for your funds, we go beyond minimum requirements by implementing a comprehensive, multi-layered strategy that combines all regulatory safeguarding methods.
Our Hybrid Safeguarding Model: Dual-Layered Protection
- The moment your funds reach us, they are immediately transferred into dedicated, legally distinct ring-fenced accounts.
- Client funds are safeguarded through two complementary methods: most via segregation and a portion via our insurance solution. Each method provides full protection, ensuring all balances are secure under a regulator-approved framework.
- We combine holding funds in segregated bank accounts (Cash Segregation) with investing portions in secure, liquid, low-risk assets (Asset Segregation). This strategic mix ensures both high safety and instant availability for your transactions.
- Our obligation to safeguard your funds is continuous. It begins upon receipt and remains fully in effect until the funds are returned to you or paid out exactly according to your instructions.
- In the unlikely event of our insolvency, your money is untouchable by our company’s financial liabilities and can be returned directly to you.
Additionally, we maintain rigorous internal controls and seek independent external oversight. Every year, our full adherence and compliance with all FCA safeguarding regulations are verified and certified by an independent external auditor, guaranteeing accountability and rigor in our processes.