A remittance service built for Filipinos abroad – A BCRemit case study
Founded with a clear mission – to make remittances easier, faster and more affordable for Filipinos overseas – BCRemit was created ‘by Filipinos, for Filipinos’. From day one, the team set out to reduce high fees, long transfer times and unpredictable delivery for families depending on money from abroad.
As a high-volume, regulated remittance business, BCRemit needed specialist payment infrastructure to support cross-border payouts at scale while staying firmly within strict regulatory expectations.
From its base in the UK, BCRemit now serves customers in 24 countries across the EU, Canada and the US. As the business has grown, it has kept its focus on what matters to Filipino families: affordable transfers, dependable timing and customer care rooted in community values.
That focus has helped BCRemit become a trusted remittance provider worldwide.
The challenge: settlement unpredictability and banking pressure
As BCRemit grew, daily transaction volumes increased sharply, particularly during peak sending periods when families depend on transfers to hit specific dates for bills, tuition, health expenses and emergencies.
Like many remittance providers, BCRemit was managing thin margins, changing bank risk appetites and growing regulatory expectations, all while needing settlement to be predictable for families relying on timely transfers.
Unstable banking relationships and inconsistent access to domestic rails in the UK and EU (Faster Payments, SEPA, SEPA Instant) made liquidity planning harder and increased operational pressure.
Before partnering with Clear Junction, settlement timings into core payout corridors were inconsistent. Even small delays had a real operational impact:
- Liquidity became harder to plan and manage.
- Customer support saw more escalations linked to timing and tracking issues.
- High-volume days became difficult to manage without manual intervention
- Securing stable, long-term banking and payment relationships as a remittance provider was an ongoing concern.
BCRemit reviewed several EMIs and payment providers, but many could not offer the combination of predictable settlement, remittance-friendly risk appetite and corridor coverage required for a high-volume, regulated MSB.
A compliance-first partner that understands remittance realities
Clear Junction quickly stood out. The team understood how remittances work day to day – the volume patterns, the licensing and oversight MSBs work under, and the impact that predictable settlement has on customers.
BCRemit was particularly reassured by Clear Junction’s:
- Risk and compliance framework designed for MSBs, PSPs and remittance firms.
- Experience working with regulated remittance models and correspondent relationships
- Clear, realistic onboarding timelines and documentation expectations: fast, but never at the expense of compliance.
- Transparent pricing and visibility of fees, which is essential for managing unit economics in a fee-sensitive remittance market.
From the start, the relationship was grounded in practical details: a team that responded quickly, understood what regulators expect from remittance providers and knew what a business like BCRemit can and cannot compromise on.
A smooth implementation
BCRemit now uses Clear Junction collection and payment accounts, supported by virtual IBANs and access to Faster Payments, SEPA and SEPA Instant for its UK and EU collections. The ability to hold balances with Clear Junction has improved liquidity management and given BCRemit better control over settlement windows.
Integration was API-driven and straightforward, with minimal workflow changes required on BCRemit’s side. Communication was clear throughout, questions were resolved quickly and the shift from onboarding to full activation took place without disrupting customer services.
The result was a setup that fit naturally into BCRemit’s operations: local accounts where they were needed, predictable settlement schedules into core corridors and infrastructure aligned with existing reconciliation, treasury and customer support processes.
The results: predictable operations and a better customer experience
The impact showed up quickly across the organisation:
- Fewer customer support escalations during peak sending periods
- Better liquidity planning and reconciliation, with clearer visibility of incoming and outgoing flows.
- More capacity to focus on growth rather than troubleshooting settlement issues.
For customers, the difference was clear. Families sending for essential household needs could rely on funds arriving on time, reducing stress around bills, tuition and emergencies.
Inside the business, BCRemit’s operations team saw a significant reduction in settlement-related queries, allowing them to scale UK and European collections via Faster Payments and SEPA and to plan expansion into additional markets with greater confidence.
“Clear Junction’s consistency, responsiveness, and understanding of the remittance industry have made a clear difference in our daily operations and customer experience.” – Oliver Calma at BCRemit
Expanding together
BCRemit is preparing to launch BCRemit-Pay and deepen its presence in the US, Canada and additional European markets. Upcoming corridors, new currencies and broader settlement coverage will require infrastructure that scales in line with licences and risk appetite.
With Clear Junction, BCRemit can grow without outgrowing its infrastructure or having to re-bank every time a corridor is added. The partnership is set up to support expansion, keeping settlement processes reliable as volumes increase and regulatory expectations evolve.
The mission remains the same as the day the company was founded: to make every remittance as smooth, dependable and stress-free as possible for Filipinos abroad. Clear Junction’s infrastructure and compliance framework help BCRemit deliver on that promise at scale.
Get in touch
Clear Junction empowers remittance providers with:
- Access to UK and EU payment rails (Faster Payments, SEPA, SEPA Instant).
- Collection and payment accounts, including virtual IBANs, plus the ability to hold balances for liquidity management.
- High-volume settlement processes designed around remittance flows and peak sending periods.
- Transparent fees and FX tools that support sustainable unit economics.
- A compliance framework built for MSBs, PSPs and other regulated payment institutions.
To learn more about how Clear Junction can support your remittance business, get in touch with our team.